Monday, 2 August 2010
10 Great Tips On How To Design A Card
1. There are many types of cards you can choose from . Design the ones that you need or that sound the most interesting to you. Try birthday, anniversary, cards for children, wedding, sympathy, holiday or get well.
2. To begin the design you will need good paper. Look for pre-folded cards or use cardstock and fold your own. Using a bone folder is helpful here because it makes a very nice clean fold. There are several sizes to choose from, make sure you have an envelope to fit or be prepared to make one. There are templates galore for this type of thing.
3. Next choose a sticker or rubber stamp for the image on the front of the card. If using stamps, try different color stamp pads until you get the design and color you like. You can layer the stickers or stamped image on other paper to create a more pleasing design. Try using a combination of plain and matching patterned paper for this step.
4. There are embellishments you can use instead of a stamp or sticker. These are often dimensional and add a lot to the design of your card.
5. Make certain you have appropriate glue. Carefully consider the adhesive you want to use. A glue gun works well for heavy items but will wrinkle most papers. Glue dots and strips are handy for many design gluing jobs. I really like the glue stick that says"heavy duty" on the label, it is good for almost any paper and dries smooth and clear.
6. Design the words next. Think about what you want the card to say. Do you want the greeting or message on the inside or on the front of the card? You can use rubber stamps for this, stickers or computer generated greetings. There are so many fonts available that every card can be unique.
7. Lay your design out on the card before you attach the different elements. Check to make sure it all fits and that you like the design. Glue everything down and making sure all pieces are secure.
8. Now look at the inside of your card. If you are going to put a message there think about layering it on other paper to match the design on the front of your card. Attach these pieces to the inside of the card.
9. Check out the whole card now. Are you happy with the design? Does it need anything extra like colored brads or buttons? Is there part of the design that would look nice colored in with marker, colored pencils, chalks or watercolors?
10. I believe a card is not finished until the fiber is added, both inside and out. Matching colors from the design, take two or three strands of coordinating ribbon, yarn, metallic thread or wire and tie into a knot. Trim the ends so it looks the way you want it. Attach with your glue gun and you are done with the card.The envelop please! To put a final touch on your design decorate the envelop to match the card. Use your markers, chalk, stickers and stamps to create an envelop that is as gorgeous as what’s inside!!
In very little time you can create a special and unique card and envelop using your own design.
Sunday, 1 August 2010
10 Easy Ways to Make Your Flyer Stand Out in the Crowd
Copyright 2006 Karen Saunders
A flyer is an inexpensive and highly effective way to grab attention in a very busy marketplace. How do you make your flyer stand out in the crowd? Here are some techniques that professional designers use to make flyers "pop."
1. Write a snappy headline or title.
Make it memorable, unusual or provocative using a few carefully chosen powerful words. Popular titles contain one or more of these words: Easy, The Secrets to, Unlock, Finally, Insider, Time Sensitive, How to, Free Bonuses, Now You Can, Discover, Proven.
2. Use colorful or striking graphics.
One large image will have more impact than many smaller images. A stunning photo or illustration grabs attention, creates a mood, and supports your story. This image is your "focal point" and will draw your readers in. You can purchase inexpensive but quality stock photos on the Internet. Download individual photos or purchase a CD with hundreds of images.
3. Focus on the benefits of your product or service.
Your prospects will ask the question, "What's in it for me?" Write from the their perspective using the words "you" and "your." Avoid using the following words: we, us, I and our. Be sure to keep your text short and to the point. Some of the most powerful words to use are: free, save, love, new, results, and guarantee. Break up long paragraphs with bullet points and place them in a separate box.
4. Use compelling testimonials and case studies.
Nothing strikes a chord like an endorsement from a happy customer, especially if it demonstrates the results they've had with your product or service. Be sure to include the first and last name, company name and location of the person providing the endorsement.
5. Organize your page with boxes, borders and areas of contrasting colors.
You don't need to fill your flyer with wall-to-wall text and graphics. Incorporate some white space to make certain elements stand out and to make the flyer easy to read.
6. Make your points easily identifiable.
Highlight titles and subtitles in bold, but avoid using ALL CAPS because they are more difficult to read.
7. Don't get too complicated.
Make it simple with two typefaces, and align items to a grid. Your page layout program will provide non-printing guidelines. Use the "snap to guidelines" function to align items easily to the grid. Be aware of printing margins. I suggest you create your layout with 1/2" margins on all sides, or add 1/8" for bleeds on items that print off the edge of the page.
8. Don't forget to proofread.
Have someone else proofread your work. Check your contact information. Dial the phone numbers on the flyer to make sure they are correct, and type in the URL of your website to make sure it is correct, too.
9. If you are on a tight budget, try this.
Select bright-colored or unique paper, and print with black ink. Use shades of grey to provide tones and contrasting background areas.
10. Offer a discount or special limited-time price.
Design a coupon on the bottom quarter of the flyer. Be sure to clearly state the deadlines and limitations of the offer. If it is a mail-in coupon, be sure to include the payment specifications with areas for filling out credit card information, mailing address, etc.
You don't need to re-invent the wheel when creating your flyer. Use these proven techniques and you will see big results in your marketing efforts.
Saturday, 31 July 2010
10 Easy Ways To Keep Your Customers Coming Back - And Spending Money With You Forever!
You want customer loyalty in your business. You want repeat business. How about making your customers into valued friends? Showing concern and empathy for their situation. The more your able to treat your customers as friends, the more business they will want to do with you. You'll watch your profits soar.
Let's go through 10 ways you can keep your customers coming back to you, time and time again. And you will no doubt make "friends" in the process.
1. Send Birthday Cards
Do you like to be remembered on your birthday? How about doing something really easy and sending birthday cards to your customers. Could you send a little gift with it? What about a "special offer" coupon? Free tickets to an event.
Dear ,
There's something REALLY special happening this month on the 17th.
It's your Birthday!!
We wanted to be one of the first to wish you a HAPPY BIRTHDAY.
From the _______ at XYZ Company we wish you a Happy Birthday and would like to offer you this special gift we've been saving for this special occasion.
2. Make "How's thing's going" calls regularly
Section out 15 minutes a day to call your customers for no other reason then saying " Hi ______, I just called to see how things are going?"
Have you ever called your customers to do that? Watch your customers appreciate you thinking of them. It makes them feel that you do care. If you want to have more business, do this regularly.
3. Send out small bags of jelly beans or candies.
Could you include a bag of jelly beans, with a handwritten note on your next sale, with the note saying, " I thought you may like these, they are my favorites." Or a note saying "Here's something for you to enjoy" Watch their eyes light up.
4. Send unexpected gifts.
If you find an article, audiotape, or anything specific customers might be interested in,send it with a note saying " I thought you'd enjoy this. I just finished reading it and there are some interesting deas here. Also, if you educate your customers they will send you more business.
5. Send Holiday Cards.
What about sending a Holiday Card that is different then all the "others" your customers are getting? Make it UNIQUE.
6. Send Thank You notes.
Send Thank you notes for everything. Even when they pay their bills on time. What about thanking them for referring business, coming to see you. Whatever you want more of, reward. It works. Send a little note saying, "Hi _______, Thank you for paying your account so promptly"
7. Make Thank You calls
Now, you should started making Thank you calls, A variation from the letters. Saying, "Hi ________, Just wanted to say Thank you for referring Mr. Smith to XYZ Co."
8. Give your customers recognition
Can you put photo's of your customers in your business. How about a photo and a testimonial. They'll be flattered and you business will increase. People love recognition.
9.Give your customer awards
Yes, you read that right. Have customers of the month. Send them a award certificate or even plaque.
Dear _______,
Just the other day I was going through my records and I realized that you are one of the top (10,20,50,) customers.
We really appreciate your business. That's why I want to send you this "Top Customer Certificate" that is enclosed.
XYZ Company looks forward to seeing you soon.
10. Hold seminars, breakfasts, lunches.
If you want to give recognition to your customers and stay in touch, have monthly or quarterly functions for your customers. Have a speaker and an interesting topic.
Dear _______,
I would like to invite you to our "Special Customers" lunch.
It will be held at ______ on ______.
It's FREE
It's our way of saying Thank you. etc...
Friday, 30 July 2010
9 Ways To Network Easily
One of the easiest ways to increase sales is through networking and one of the best ways to network is to network easily. What I mean by this is to do things that come naturally to you.
Some of the ideas that can be helpful for networking are:
1. Join groups that you would be interested in joining. For example, if you like to run, join a running group; if you like to play bridge, join a bridge group; if you would like to go to church, become a member of a congregation. Joining a group just for the sake of networking, generally doesn’t work.
2. Volunteer to speak at events. You can start by speaking to small groups and then in time you can become more selective and speak to larger groups. Toastmasters is an excellent group to join to improve your speaking ability as well as another networking opportunity.
3. Write articles. There is something that makes someone seem like an expert when they write an article on a specific topic. Articles are easy to write if you are passionate about what you are writing about. There are also hundreds of publications that are hungry for material. Again, you will have to start small with local publications and work up to other publications. No one wants to publish you? Use some of the free online services like www.isnare.com or do a blog (which can be a great networking tool on its own).
4. Keep a Rolodex (I use Outlook) and keep it organized. Ideally include not only names and address but also a few points of interest about the person or their business.
5. Keep in touch with people. The best way to do this is to know what interests the people have and then send them personalized emails or notes with articles of interest attached. Do this with no intention of them buying but the more they know you, the more they will tend to buy.
6. Become an expert: Becoming an expert in any field is simple to do. First pick a topic that you are passionate about and then spend an hour a day reading trade journals; going to trade shows; and learning about that topic. Within six to eight weeks, you will be close to an expert in that field and people will turn to you for solutions.
7. Be generous: People tend to link happy occasions with gifts. Be prolific with gifts; for example, baby gifts – you will find that people are very grateful that you remembered their special occasion.
8. Follow-through: If you are trying to sell a product to a customer, make sure that you follow up with them so you can make the sale. Many times people will provide the information on the product and will tell the customer that they will get back to them, but don’t, so the sale falls through.
9. If you are going to be out there, work the room: What I mean by this is why go to a function and sit only with the people that you already know. No need to sit in the corner when you can mingle with new people and get to know them. This skill does not come naturally to introverted people; however, it is something that can be easily learned by stepping out of your comfort zone.
People tend to buy from people they know. Become more known and sell more. This is one way smaller companies and beat larger companies any day.
Thursday, 29 July 2010
9 secrets Mark Twain taught me about advertising
<b> “Many a small thing has been made large by the right kind of advertising.” </b>
Advertising is life made to look larger than life, through images and words that promise a wish fulfilled, a dream come true, a problem solved. Even Viagra follows Mark Twain’s keen observation about advertising. The worst kind of advertising exaggerates to get your attention, the best, gets your attention without exaggeration. It simply states a fact or reveals an emotional need, then lets you make the leap from “small to large.” Examples of the worst: before-and-after photos for weight loss products and cosmetic surgery—both descend to almost comic disbelief. The best: Apple’s "silhouette" campaign for iPod and the breakthrough ads featuring Eminem—both catapult iPod to “instant cool” status.
<b> “When in doubt, tell the truth.” </b>
Today’s advertising is full of gimmicks. They relentlessly hang on to a product like a ball and chain, keeping it from moving swiftly ahead of the competition, preventing any real communication of benefits or impetus to buy. The thinking is, if the gimmick is outrageous or silly enough, it’s got to at least get their attention. Local car dealer ads are probably the worst offenders--using zoo animals, sledgehammers, clowns, bikini-clad models, anything unrelated to the product’s real benefit. If the people who thought up these outrageous gimmicks spent half their energy just sticking to the product’s real benefits and buying motivators, they’d have a great ad. What they don’t realize is, they already have a lot to work with without resorting to gimmicks. There’s the product with all its benefits, the brand, which undoubtedly they’ve spent money to promote, the competition and its weaknesses, and two powerful buying motivators—fear of loss and promise of gain. In other words, all you really have to do is tell the truth about your product and be honest about your customers’ wants and needs. Of course, sometimes that’s not so easy. You have to do some digging to find out what you customers really want, what your competition has to offer them, and why your product is better.
<b> “Facts are stubborn things, but statistics are more pliable.” </b>
In advertising, you have to be very careful how you use facts. As any politician will tell you, facts are scary things. They have no stretch, no pliability, no room for misinterpretation. They’re indisputable. And used correctly, very powerful. But statistics, now there’s something advertisers and politicians love. “Nine out of ten doctors recommend Preparation J.” Who can dispute that? Or “Five out of six dentists recommend Sunshine Gum.” Makes me want to run out and buy a pack of Sunshine right now. Hold it. Rewind.
<b> “Whenever you find you’re on the side of the majority, it is time to reform.” </b>
Let’s take a look at how these stats—this apparent majority—might have come to be. First off, how many doctors did they ask before they found nine out of ten to agree that Preparation J did the job? 1,000? 10,000? And how many dentists hated the idea of their patients chewing gum but relented, saying, “Most chewing gum has sugar and other ingredients, that rot out your teeth, but if the guy’s gotta chew the darn stuff, it may as well be Sunshine, which has less sugar in it.” The point is, stats can be manipulated to say almost anything. And yes, the devil’s in the details. The fact is, there’s usually a 5% chance you can get any kind of result simply by accident. And because many statistical studies are biased and not “double blind” (both subject and doctor don’t know who was given the test product and who got the placebo). Worst of all, statistics usually need the endless buttressing of legal disclaimers. If you don’t believe me, try to read the full-page of legally mandated warnings for that weight- loss pill you’ve been taking. Bottom line: stick to facts. Then back them up with sound selling arguments that address the needs of your customer.
<b> “The difference between the right word and almost right word is the difference between lightning and a lightning bug.” </b>
To write really effective ad copy means choosing exactly the right word at the right time. You want to lead your customer to every benefit your product has to offer, and you want to shed the best light on every benefit. It also means you don’t want to give them any reason or opportunity to wander away from your argument. If they wander, you’re history. They’re off to the next page, another TV channel or a new website. So make every word say exactly what you mean it to say, no more, no less. Example: if a product is new, don’t be afraid to say “new” (a product is only new once in its life, so exploit the fact).
<b> “Great people make us feel we can become great.” </b>
And so do great ads. While they can’t convince us we’ll become millionaires, be as famous as Madonna, or as likeable as Tom Cruise, they make us feel we might be as attractive, famous, wealthy, or admired as we’d like to think we can be. Because there’s a “Little Engine That Could” in all of us that says, under the right conditions, we could beat the odds and catch the brass ring, win the lottery, or sell that book we’ve been working on. Great advertising taps into that belief without going overboard. An effective ad promoting the lottery once used pictures of people sitting on an exotic beach with little beach umbrellas in their cocktails (a perfectly realistic image for the average person) with the line: Somebody’s has to win, may as well be you.”
<b> “The universal brotherhood of man is our most precious possession.” </b>
We’re all part of the same family of creatures called homo sapiens. We each want to be admired, respected and loved. We want to feel secure in our lives and our jobs. So create ads that touch the soul. Use an emotional appeal in your visual, headline and copy. Even humor, used correctly, can be a powerful tool that connects you to your potential customer. It doesn’t matter if you’re selling shoes or software, people will always respond to what you have to sell them on an emotional level. Once they’ve made the decision to buy, the justification process kicks in to confirm the decision. To put it another way, once they’re convinced you’re a mensche with real feelings for their hopes and wants as well as their problems, they’ll go from prospect to customer.
<b> “A human being has a natural desire to have more of a good thing than he needs.” </b>
Ain’t it the truth. More money, more clothes, fancier car, bigger house. It’s what advertising feeds on. “You need this. And you need more of it every day.” It’s the universal mantra that drives consumption to the limits of our charge cards. So, how to tap into this insatiable appetite for more stuff? Convince buyers that more is better. Colgate offers 20% more toothpaste in the giant economy size. You get 60 more sheets with the big Charmin roll of toilet paper. GE light bulbs are 15% brighter. Raisin Brain now has 25% more raisins. When Detroit found it couldn’t sell more cars per household to an already saturated U.S. market, they started selling more car per car—SUVs and trucks got bigger and more powerful. They’re still selling giant 3-ton SUVs that get 15 miles per gallon.
<b> “Clothes make the man. Naked people have little or no influence on society.” </b>
Who gets the girl? Who attracts the sharpest guy? Who lands the big promotion? Neiman Marcus knows. So does Abercrombie & Fitch. And Saks Fifth Avenue. Why else would you fork over $900 for a power suit? Or $600 for a pair of shoes? Observers from Aristotle to the twentieth century have consistently maintained that character is immanent in appearance, asserting that clothes reveal a rich palette of interior qualities as well as a brand mark of social identity. Here’s where the right advertising pays for itself big time. Where you must have the perfect model (not necessarily the most attractive) and really creative photographers and directors who know how to tell a story, create a mood, convince you that you’re not buying the “emperor’s clothes.” Example of good fashion advertising: the Levis black-and-white spot featuring a teenager driving through the side streets and alleys of the Czech Republic. Stopping to pick up friends, he gets out of the car wearing just a shirt as the voiceover cheekily exclaims, "Reason 007: In Prague, you can trade them for a car."
Wednesday, 28 July 2010
9 Secret Ways To Get Valuable Feedback From Your Customers
You can learn many things you didn't know about your business by getting valuable feedback from your customers. Your customers may buy your main product just to get the free gifts. Your visitors may think it's to hard to navigate through your web site.
By knowing this type of important information you can improve your web site, products/services, advertising, and marketing. Below are nine techniques you can use to get valuable feedback from your customers.
-Use surveys and questionnaires regularly to improve your business. Publish them on your web site, e-zine, print newsletter, direct mail material, include them with product shipments or inside product packages. Post them on appropriate online message boards, e-mail discussion lists and newsgroups on the internet.
-Create an online community for your customers. Include a chat room, message board, e-mail discussion list on your site for customers to participate in. You can regularly moderator these communities to see what your customers are saying about your business.
-Give away your products to a group of your customers. Ask them to use and review the product. Ask them to fill out an evaluation form and send it back. Some customers may fill them out, some may not, but the feedback you do get will be valuable.
-Offer your web site visitors an online product or service from your web site at no cost. It could be an ebook, search engine submission, consulting via e-mail, web design, etc. In return, ask them to fill out a short survey about your web site, products or services you're selling, customer service, or your web site.
-Create a customer focus group. Invite ten to twenty of your most loyal customers to meet regularly. They will give you ideas and input on how to improve your customer service. You could pay them, take them out to dinner or give them free products.
-Stay in contact with customers on a regular basis. Offer them a free e-zine subscription. Ask customers if they want to be updated by e-mail when you make changes to your Web site. After every sale, follow-up with the customer to see if they are satisfied with their purchase.
-Make it easy for your customers to contact you. Offer as many contact methods as possible. Allow customers to contact you by e-mail. Hyperlink your e-mail address so customers won't have to type it. Offer toll free numbers for phone and fax contacts. This will make it easy for your customers to voice their opinions.
-You could regularly contact customers on birthdays or holidays. Send thank you gifts to lifetime customers. E-mail them online greeting cards on holidays or birthdays. Call them personally to wish them a happy holiday. You couldthem follow-up with a survey or ask them if they're happy with your business.
-Invite your customers to company meetings, luncheons, workshops or seminars. Create special events for your customers like parties, barbecue's, dances etc. Make a point for yourself and your employees to interact with them at these event to get valuable feedback for your business.
You could use a couple or all of the techniques listed above to get valuable customer feedback. These aren't the only ways, be creative and come up with some of your own.
Tuesday, 27 July 2010
9 Product Naming Tips
Product naming is a key aspect of branding. The name you ultimately choose will reflect who you are, your company’s personality and vision. But more importantly, it must unforgettably embody the promise of your product’s main benefit to your potential customers. It can dovetail generically with your competition, but ideally, it should stand out from the crowd. Where to begin? Here are some basic guidelines.
<b>If the field’s too crowded, be unique</b>
MSN Search, Netscape Search, AOL Search, they all stayed in the same category, so you could play it safe and go with Stupendous Search or Super-Duper Search. This works for a time, but as soon as the field gets too crowded, you’ll be lost in the mush of sameness with ever diminishing name recognition. If you’re in it for the long haul, better to break away from the crowd with a name like Google, Yahoo, or even Dogpile (though I’m not a fan of going into the scat category just to be unique). Even Kinkos—the founder's nickname (he had kinky red hair in school)—is different enough to be memorable.
<b>Avoid tongue twisters</b>
There’s a little part in all of us that hates to be embarrassed. When we ask for a product or talk about it with friends, we want to sound literate and not fumble over pronunciations. So be kind to your potential customers and avoid tongue twisters, or any name that’s unusually long or foreign sounding. If you can’t find a single-word name, don’t go over two or three syllables.
<b>Alliteration can help with longer names</b>
Okay, so the president of the company likes all the longer names on your list. You can make them more memorable and/or easier to pronounce by using alliteration. Consider Circuit City (originally, the incredibly bland, monosyllabic, Wards). Or Downtown Disney, Or the most famous brand in the world, Coca Cola. All four syllables, yet they roll off the tongue with surprising ease.
<b>Avoid abbreviations</b>
Abbreviations lack personality and communicate very little in terms of benefit or brand character. Sure, IBM, MCI and ABC have big recognition and identity, but they also spent years and millions in virtually all media to promote their image—using images of people and situations that were warm and fuzzy. Even billionaire Bill Gates chose Microsoft over MS (which has some undesirable connotations).
<b>Convey an implied benefit</b>
If you don’t have a lot of media dollars to spend on name recognition, try for a name that conveys a benefit or describes content. Snapple started out with a name that combined two of its original flavors: Spice N Apple. Silk—the soy-based milk brand—combines soy and milk. Benefit-oriented names include EasyOff oven cleaner, Miracle-Grow plant food, and Hearthwarmer (a fireplace insert).
<b>Lost in Translation…or worse!</b>
Most of us have heard the story of Chevrolet introducing their "Nova" in Spanish-speaking countries. The car tanked because 'nova' means "doesn't go." Fiat found they had to rename their "uno" in Finland, since "Uno" means garbage in Finnish. Canadian products require labeling in both English and French, which is why on some cookie boxes, the English phrase "without preservatives" has been unintentionally translated into the French "sans preservatives," which means "without condoms." ‘Nuff said.
<b>Shun fads</b>
The shelf life of a faddish name is short and sweet. It rises to the stratosphere of recognition then nosedives into obscurity faster than you can say, “radical,” “tubular” or “outta sight.” Another problem with fads is they’re often limited to one demographic or clique. In a market as broad and diverse as the U.S., it’s better to be safe than sorry.
<b>Protect your image</b>
If you’re like most companies, you worked hard and spent some real money creating the image of your company. So it only makes sense to protect your investment with a product name that’s consistent with your existing brands and image. Rolls Royce had to pull the name of its newest addition to the Silver Cloud line, which they tentatively named the "Silver Mist," since in German, "mist" means manure. So build on what you have. A good example: Google’s entry into online shopping with Froogle. Incidentally, if you’re wondering where “Google” came from, it’s a variation on the math term googol, a huge number with endless zeros.
<b>Don’t forget legal</b>
Once you’ve settled on a few ideal prospective names, hire a good lawyer to make sure they’re not already being used and not confusingly similar to someone else’s in your industry.
Hopefully, this brief overview will help guide you through the subtleties of product naming. Remember, try to be unique and benefit oriented without being confusing or offensive. Avoid fads, abbreviations and tongue twisters. And, by all means, protect your image.
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